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Development & Communications Coordinator

Company: Childcare Resources
Date Posted: February 23, 2018

Position Summary:

Under the supervision of the Director of Development, this position assists in fund development,donor relations, stewardship and marketing and communications. This position also developspromotional materials for the agency, implements and maintains a yearly marketing andcommunications plan, and supports the training department including the production of the quarterlytraining calendar and management of the agency’s online event management system.

Primary Responsibilities:

  1. Provide daily administrative and operational support for the development department
  2. Coordinate thank you letter process including drafting, mailing, tracking, etc. for all contributions received by the agency
  3. Manage the agency’s donor database which includes data entry and creating reports asneeded for the finance department for reconciliation
  4. Provide administrative support for cultivation, solicitation and stewardship activities
  5. Interact with constituents, including major individual and corporate donors and assist withprospect research
  6. Fundraising event support which includes securing volunteers, maintaining online registration,reservation lists, recording event payments and other duties as needed
  7. Manage in-kind donation tracking
  8. Coordinate design, content and layout of the following agency publications: training calendarand newsletter (quarterly), Status of Child Care Report (April-every three years), AnnualReport (January), Annual Conference Registration and Program (spring) and other documentsas needed
  9. Create promotional pieces in digital and print media used to publicize agency eventsthroughout the four-county area
  10. Develop positive relationships and serve as the liaison between the agency and the broadcastand print media
  11. Manage the agency’s online event management system for special events, trainings andconferences to reflect current information and activity including on site electronic registration
  12. Manage the agency’s website and social networking presence to reflect current trends andagency activities and events including a posting schedule
  13. Maintain the authenticity of the agency’s logo/brand and support the development and implementation of the agency’s marketing plan to include print, electronic and internet presence
  14. Assist at fundraising and training events when needed
  15. Provide quality customer service to all internal and external customers of the agency
  16. Cover the front desk one day a week and lunch breaks as assigned
  17. Follow agency procedures to assure reporting of suspected child abuse and/or neglect
  18. Participate in the attainment and retention of CCAA Quality Assurance Accreditation
  19. React productively to change and handle all other work-related responsibilities as assigned


  1. Bachelor’s or Associate’s degree in Graphic Design, Marketing, Public Relations, Event Management, Non-Profit Management or related field from an accredited institution and a minimum of one year of relevant experience
  2. Must be proficient with various software products and applications including Microsoft Office Suite (Word, Excel, Publisher, PowerPoint, Outlook, Access), Adobe Creative Suite (InDesign, Illustrator, Photoshop), databases (Donor Perfect experience a plus), event management (CVENT experience a plus) and other graphic or marketing software (Canva, Issuu, etc.)
  3. Knowledge of marketing and communications for businesses
  4. Must be able to write, design, and edit marketing materials in a variety of media and provide samples of work
  5. Must know the attributes of various file types i.e. (.pdf, .jpg, .ai and vector/raster files)
  6. Be able to communicate effectively with printers and use basic terminology: Bleeds, create to outlines, etc.
  7. Excellent interpersonal, communication and organizational skills
  8. Excellent attention to detail
  9. Experience with online social media tools including Facebook, Twitter, Instagram and Hootsuite desirable
  10. Must possess well-developed decision making skills and the ability to recognize the impact decisions have on others including utilizing sound judgment approaches when problem solving
  11. The ability to effectively manage multiple and diverse responsibilities in a dynamic and fast-paced environment and make a productive contribution to Childcare Resources
  12. Valid driver’s license with regular access to a vehicle covered by liability insurance with limits of $100,000/$300,000

To Apply:

Please email an updated resume and cover letter to:

Morgan Hargrove
Director of Development